Lost or Stolen VISA Credit Card

What to do and how to report a lost or stolen VISA Credit Card.

What to do if your VISA Platinum Credit Card is lost or stolen

Report your lost or stolen credit card

The first thing you should do is report your missing credit card to the card issuer. Don’t wait; make the call as soon as you notice your card is missing.

When you contact us, you should have the following:

  • Your account number
  • The date you noticed your card was missing
  • The date and amount of your last purchase, if you know it

Need to report a lost or stolen
Visa Credit Card?

Please call Member Services at: 1-800-449-7728

To call from outside the U.S. about your lost or stolen VISA Credit Card

Please call collect: 0-410-581-9994