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Lost Stolen Visa Credit Card

Male using credit card on phone

What to do if your Visa Platinum card is Lost or Stolen

Report Your Lost or Stolen Credit Card

The first thing you should do is report your missing credit card to the card issuer. Don't wait; make the call as soon as you notice your card is missing.

When you contact us, you should have the following:

  • Your account number
  • The date you noticed your card was missing
  • The date and amount of your last purchase, if you know it
Need to report a lost or stolen Visa Credit Card?
Please call Member Services at: 1-800-449-7728

To call from outside the U.S. about your lost or stolen VISA Credit Card
Please call collect: 0-410-581-9994.


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