Lost Stolen Visa Credit Card
What to do if your Visa Platinum card is Lost or Stolen
Report Your Lost or Stolen Credit Card
The first thing you should do is report your missing credit card to the card issuer. Don't wait; make the call as soon as you notice your card is missing.
When you contact us, you should have the following:
- Your account number
- The date you noticed your card was missing
- The date and amount of your last purchase, if you know it
Please call Member Services at: 1-866-820-5835
To call from outside the U.S. about your lost or stolen VISA Credit Card
Please call collect: 0-410-581-9994.