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Board Of Directors Recent Initiatives

2017: April

2016: April

2015: January - February - March - April

2014: Spring - Summer - August - September - October - December

April 2017 Activities

The 54th Annual Meeting was held at the Boumi Shriner’s Hall on April 11, 2017, with over 180 people in attendance. During the business meeting, the Annual Report 2016 was presented to the membership in printed form. The complete financial report is now available at our branch locations. For the condensed version of the Annual Report booklet, click here.

The new 2017 Credit Union Board of Directors consists of the following:

Board Chair Bruce Keller – Credit Union Volunteer for 14 years
Board Vice-Chair Jeff Mayhew – Credit Union Volunteer for 20 years
Board Secretary Paul Hudson – Credit Union Volunteer for 43 years
Board Administrative Officer Bud Oettel – Credit Union Volunteer for over 27 years

Directors
Jack R. Sturgill, Jr…Credit Union Volunteer since 1980
Doug Burgess…Credit Union Volunteer since 1990
David Flowers…Credit Union Volunteer since 1993
David Fidler…Credit Union Volunteer since 1996
David Bayer…Credit Union Volunteer since 2004
April 2016 Activities

The 53nd Annual Meeting was held at the Boumi Shriner’s Hall on April 12, 2016, with over 180 people in attendance. During the business meeting, the Annual Report 2015 was presented to the membership in printed form. The complete financial report is now available at our branch locations. For the condensed version of the Annual Report booklet, click here.

The new 2016 Credit Union Board of Directors consists of the following:

Board Chair Bruce Keller – Credit Union Volunteer for 13 years
Board Vice-Chair Jeff Mayhew – Credit Union Volunteer for 19 years
Board Secretary Paul Hudson – Credit Union Volunteer for 42 years
Board Administrative Officer Bud Oettel – Credit Union Volunteer for over 26 years

Directors
Jack R. Sturgill, Jr…Credit Union Volunteer since 1980
Doug Burgess…Credit Union Volunteer since 1990
David Flowers…Credit Union Volunteer since 1993
David Fidler…Credit Union Volunteer since 1996
David Bayer…Credit Union Volunteer since 2004
April 2015 Activities

The 52nd Annual Meeting was held at the Boumi Shriner’s Hall on April 14, 2015, with a record crowd of nearly 200 people in attendance. Doug Burgess thanked everyone for their support of the Credit Union and its programs as he concluded his 10 years of volunteer service as Board Chair. Kudos to Doug for a job well done!!

The Annual Report 2014 was presented to the membership in printed form. The financial report is now available in the branches and on our website.

The new Credit Union Board of Directors consists of the following:

Board Chair Bruce Keller – Credit Union Volunteer for 12 years
Board Vice-Chair Jeff Mayhew – Credit Union Volunteer for 18 years
Board Secretary Paul Hudson – Credit Union Volunteer for 41 years
Board Administrative Officer Bud Oettel – Credit Union Volunteer for over 25 years

Directors
Jack R. Sturgill, Jr…Credit Union Volunteer since 1980
Doug Burgess…Credit Union Volunteer since 1990
David Flowers…Credit Union Volunteer since 1993
David Fidler…Credit Union Volunteer since 1996
David Bayer…Credit Union Volunteer since 2004
March 2015 Activities

The Board and Staff Members Burgess, Keller, Hudson, Oettel, Bayer, Fidler, Flowers, Mayhew, Sturgill, Bond, Hagar, Sellmayer, Zorn, English, Bednarek, Dardaris, Prevas, and Colson participated in a Planning Session the weekend of March 7-8, 2015.

The participants have been working tirelessly with Ted Thames, Cornerstone Advisors, Inc. for many months preparing for the Planning Session. Mr. Thames led the discussion, which detailed survey results, strategic planning discussion and a determination of the Credit Union’s future direction. A special thanks to Directors Flowers, Keller and Mayhew for their specialized input.

Kudos to the Loan Policy Review Committee, led by Chair David Fidler, for their hard work on the recently approved Private Student Loan Program.

Kudos to Secretary Paul Hudson for his review of construction documents as they relate to the Towson Row development.
February 2015 Activities

  • Board Chair Burgess attended the MD/DC Credit Union’s 2015 Maryland Legislative Reception on February 10 at the historic Governor Calvert House on the State Circle in Annapolis. The annual reception is one of a number of opportunities the advocacy team will be using during the legislative session to raise our profile and build relationships with elected officials and agency representatives.


January 2015 Activities

  • The Executive Committee reviewed the BVS Training Program.
  • A review of the Towson Row development plans and concerns related to Susquehanna Avenue continues. Two new committees have been added to work on various projects in conjunction with the Towson Row Project.
  • The Special Programs Committee is working on a member on-boarding program.
  • The Board approved the On-line Service Enhancements Proposal with Fiserv, which will offer Check-Free RXP-Bill Pay, Account-to-Account Transfers, and Person-to-Person (P2P) Payments (Popmoney).
  • The Board of Directors continues working with our consultant Ted Thames of Cornerstone Advisors.


December 2014 Activities

The Board and Volunteers of the Credit Union continue to work with staff to provide value for our members. Included in the recent initiatives:
  • review and approval of a new Bill Pay Service, including person-to-person payment using our core processor, Fiserv
  • internal volunteer and board training on a monthly basis on new laws, opportunities and financial products
  • delivery and facilitation of decision making between monthly board meeting using secure electronic means
  • strategic planning preparation
  • review of the Towson Row development plans related to Susquehanna Avenue
  • review of new lending products
  • review of delivery channels
  • review of budget
Other activities include continuing education by the Executive Committee who viewed the DVD entitled, “Seven Habits of Highly Effective People.”

The Board of Directors has been working with our consultant Ted Thames of Cornerstone Advisors.


October 2014 Activities

  1. Board Appointment.  David Bayer, Supervisory Committee Chairperson, was recently appointed to the Board of Directors to fill the vacancy of Director Bob Bowling, who recently resigned.

  2. Committee Work.  The Loan Policy Review Committee performed their yearly review of the Credit Union appraisers. The Board is particularly pleased with the work of Regina English, Bud Oettel, Robin Reeve and Rita Bender on a possible refurbishment of the Board and Employee Lunch Room. The refurbished Board Room will be more functional as a training/meeting area for volunteers, members, and employees. In addition, the newly refurbished Board Room will also brand our goals and image in a positive way.

September 2014 Activities

  1. Focused Strategic Planning.  The Board has continued the process of focused strategic planning to look at how to best serve our members. The areas that will be examined, in conjunction with Ted Thames with Cornerstone Advisors, Inc., a credit union expert, will include field of membership and delivery of services. The current phase of the planning work will be done by Spring 2015. Board Chair Doug Burgess is the board liaison to Cornerstone.

  2. Education.  The Board of Directors and Committees of the Credit Union run on a volunteer basis. We continue to appreciate the many volunteer hours put in by Committee and Board members. The Board has begun a new initiative for monthly training of its volunteers which continues on October 3 with Part 2 of Roberts Rules of Order as suggested by Board Vice Chair Bruce Keller.

  3. Committee Work.  The work of the volunteer committees of the Board continues. Most recently, the Personnel Committee with Geoff Bond, Chair worked on the health insurance renewal. The Loan Policy Committee with David Fidler, Chair proposed, and had passed by the Board, a new policy that allows loans on investment properties owned by Members. For example, an Ocean City beach house that is owned and rented out by a Member is now within the scope of available loans to members. The committee hopes this provides another great service to members.

  4. Board Membership Changes.  Director Bob Bowling has given his notice that he will retire from the Board to focus more on his career and positions of responsibility at work. The Board elected David Bayer to fill the spot and he will stand for election at the next annual meeting. Mr. Bayer will continue as Chair of Supervisory Committee. Please welcome Mr. Bayer to the Board. Mr. Bayer is an active County employee and we look forward to his participation as an employee of the Credit Union’s core SEG.

  5. Member Opportunities.  The Board congratulated staff at the September meeting for the continued financial performance of the Credit Union, and this will provide us with the means to continue to support services to our members including the following key initiatives brought to the Board by staff and committees including:
      • "instant issue" debit cards for member who need them more quickly than the current 10 day mail process
      • Check deposit via smart phones
      • Upgraded screening of debit and credit cards effected by the Home Depot breach
      • Expansion of ID theft protection services for members
      • An upgrade of the speed and redundancy of the computer network
      • Upgraded credit card rewards program
      • Refurbishment of the employee lunchroom and board room (please thank Bud Oettel when you see him for his efforts in this regard)
      • ECAS – secure intra board communication of focused materials to aid in sharing information and the decision making process amongst Board and key staff.  (Doug Burgess, Dave Hagar, Robin Reeve and Mark Mistretta have been instrumental in this new means of secure communication and information processing).  The sharing of information between meetings will facilitate decision making for the benefit of the Credit Union and all members.
      • Loan promotion programs that benefit members
      • Member Appreciation and Outreach


August 2014 Activities

  1. Focused Strategic Planning.  The Board has begun the process of focused strategic planning to look at how to best serve our members. The areas that will be examined, in conjunction with Ted Thames of Cornerstone Advisors, Inc., a credit union expert, will include field of membership and delivery of services. The current phase of the planning work will be completed by next spring. Board Chair Doug Burgess is the board liaison to Cornerstone.

  2. Education.  The Board of Directors and Committees of the Credit Union run on a volunteer basis.  We continue to appreciate the many volunteer hours put in by Committee and Board members.  The Board has begun a new initiative for monthly training of its volunteers which commences on September 4, 2014, with a segment on Roberts Rules of Order as suggested by Board Vice Chair Bruce Keller.

  3. Committee Work.  The work of the volunteer committees of the Board continues. Most recently, the Personnel Committee with Geoff Bond, Chair, worked on the employee health insurance renewal.  The Loan Policy Committee with David Fidler, Chair, proposed, and had passed by the Board, a new policy that allows loans on investment properties owned by members. For example, an Ocean City beach house that is owned and rented out by a Member will now be within the scope of available loans.  The committee hopes this provides another great service to members. The Staff is working out the details to launch the program in the near future.


Summer 2014 Activities

The Board of Directors has continued to work on the following items:
  1. Membership
    • To facilitate a review of our membership, the Field of Membership committee has worked tirelessly on this issue over the past year and has involved the Board in a number of their discussions.
      • The Field of Membership and Board has been working on engaging an outside expert to work on this issue.
  2. Communication between Meetings
    • To facilitate communication between meetings, Board Chair Doug Burgess, Member Jeff Mayhew and IT Coordinator Mark Mistretta have come up with new platforms to facilitate communication and information.
      • ECAS – the Board can go on line and access information, studies, packages, data and information to prepare for meetings and come to decisions.
      • Bulletin Board – this beta electronic site will allow discussions on key topics between meetings, encourage, facilitate workflow, and decision making progress.
      • Links to the new online learning platform called BVS Dynamic Learning from BVS Performance Systems and Mail Safe (a secure mail system) have been installed. Board and committee members will have access to this training opportunity.
      • The Board of Directors recently received their annual Bank Secrecy Act Training. We want to thank Trisha LaMartina and Mary Burrs for their excellent presentation.
  3. Office Improvement
    • A process has begun to install energy efficient lights to improve the Credit Union office lighting.


Spring 2014 Activities

  1. Jack Sturgill, Chair of the Special Programs Committee, along with his Committee proposed and is developing an Identity Theft Protection program for Credit Union members.

  2. The 2014-2015 Executive Committee consists of: Douglas L. Burgess, Chair, Bruce Keller, Vice Chair, Paul Hudson, Secretary, and Bud Oettel, Board Administrative Officer.

  3. Special thanks to Dave Flowers, Board Member, for his work to coordinate the visit of Ted Thames from Cornerstone Advisors, Inc. Mr. Thames is an expert on field of membership and Credit Union planning and met with the Board of Directors on May 12.

  4. Jeff Mayhew, Board Member has agreed to review work done by David Hagar, President on an updated chart of where our current members live in Baltimore County. This was last done 12 years ago with Director Mayhew’s assistance.

  5. Policy Committee, including Bruce Keller, Board Vice Chair and Paul Hudson, Board Secretary will soon bring an updated Policy Manual to the Board for review.

  6. The installation of bollards at the Perry Hall Office provide additional security for the building at 8640 Ridgely’s Choice Drive.

  7. Many thanks to Bud Oettel, Board Administrative Officer, for facilitating the Towson concrete and the Perry Hall paver work. Our front entrances look great. In addition, as a safety precaution, Bud supervised and coordinated the installation of bollards at the front entrance of Perry Hall. He’ll also be working on improved electronic signage at that location.

  8. The Board of Directors is finishing its Self-Assessment surveys and sending them to Rick Webb at Visions International for a recap.

  9. The Shred-A-Thon was a rousing success with over 330 participants having their boxes of personal documents shredded. Laura Ruark and Melissa Smith participated from the CU staff and Chad Casserly, and Kathleen Young from the Senior Center, our Shred-A-Thon partner. Volunteers seen at the Shred-A-Thon included Ann Knoerlein from the Senior Center and Doug Burgess from the Credit Union.

  10. Board Chair Doug Burgess met with Compliance and BSA Officer Mary Burrs and Operations Assistant Trisha LaMartina. Doug presented a summary of the NAFCU compliance training he recently completed.

  11. Board Chair Doug Burgess is an active participant on the MD & DC Credit Union Association Advocacy Committee, which advocates on behalf of Maryland and D.C. credit unions concerning regulatory actions being taken at the federal, state, and local levels of government.

  12. Board Chair Burgess has been working with IT Coordinator Mark Mistretta on the implementation and fine-tuning of the new intra Board electronic communication and document repository.

Training.

  1. Dave Bayer, Supervisory Committee Chair recently completed the Maryland & DC Credit Union Association (MDDCCUA) Training on Supervisory Committee Duties.

  2. Doug Burgess, Board Chair recently obtained a certificate on Board of Directors Responsibilities from MDDCCUA and his compliance certificate from the National Association of Federal Credit Unions (NAFCU).

  3. The MDDCCUA annual meeting, planned for June, 2014, will focus on needed education and emerging trends in the financial services industry.

Strategic Planning.

  1. The Board will meet for a weekend retreat in September, 2014. Topics will include strategic planning and field of membership.

Member Education.

  1. As a not for profit, we are aware of our role in financial education. The Credit Union is assessing and responding to our members’ educational needs. On April 23rd, a mortgage education session was held and member feedback has been very positive.

Board Communication.

  1. As the pace of information and decision making increase, contact between Monthly Board meetings is becoming more and more necessary in order to keep pace with the Credit Union’s needs. Currently in beta testing is a portal for the Board to store important documents and a message board for information and ideas.
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